Connect Family Law - After Separation

Thank you for choosing Connect Family Law.

We know engaging a family lawyer is a big decision, often made during one of life's hardest seasons.

Your feedback matters to us. It helps us reflect on what we’re doing well and where we can do better, so we can continue to support clients with care, clarity, empathy, and respect.

Did you feel heard during your matter? *

Not at allCompletely

Did you feel supported as whole person, not just a legal file? *

Not at allCompletely

Were there moments you felt confused or overwhelmed? *

Yes

No

If you answered yes and your comfortable, please tell us where this showed up for you. (Optional)

How clear was our communication to you, overall?

PoorExceptional

Is there anything we could have done to make communication clearer for you? (Optional)

Did you understand what was happening at each stage throughout your matter? *

Not at allYes, always

If there were stages that felt unclear, please tell us which ones and what could have been done better. (Optional)

Were timeframes explained in a way that worked for you? *

Not at allYes, always

What could we have done differently when explaining timeframes to you? (Optional)

How was your experience with our admin and support team? *

PoorExceptional

Is there anything you’d like to share about your experience with our admin and support team? (Optional)

What mattered most to you in choosing Connect Family Law? *

Did we live up to that expectation? *

Yes

No

If no, please advise how we didn't meet that expectation

What did we do particularly well? *

What could we do better next time? *

Was there anything we did, that didn't feel right for you? *

Yes

No

If yes, please explain what it was and why it didn't feel right.

Were there any moments that you felt;

Unseen

Rushed

Misunderstood

If yes, please explain where these occurred throughout your matter.

Do you feel clearer about your next chapter? *

Yes

No

If no, what feels unclear for you?

Do you feel better equipped to make decisions moving forward? *

Yes

No

If no, what do you need to feel better equipped?

Would you feel comfortable recommending us to someone in a similar position? *

Yes

No

If yes, what would you say about us?

If no, what would you need to change?

I'm happy to be contacted if you would like to follow up on my feedback. *

Yes

No

Full Name *

Email *

Phone *

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